Effective Date: 06/07/2024
We at Catchon TV are committed to providing high-quality services to our customers. If you are not satisfied with your service, we offer a 30-day refund policy. This means you have 30 days after receiving your service to request a refund.
How to Request a Refund
To request a refund, please contact us
Solvable Issues
Please note that if the problems you are facing can be resolved with technical support, we reserve the right to reject your refund request by providing a resolution. We are dedicated to ensuring your service functions as expected and will work diligently to resolve any issues you may encounter.
Refund Process
Once we receive your refund request, we will notify you of the approval or rejection of your request. If approved, you will be automatically refunded on your original payment method within 3-5 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.
If more than 7 business days have passed since we approved your refund and you have not received it, please contact us at contact@catchontv.tv.